Professional Services Group

Professional Services Group Offers Innovative, Highly Scalable Services to Enhance Competitive Performance

At ExteNet Systems, we understand that mobile service providers are working diligently to enhance the user experience they provide their subscribers. At the same time, they need to improve the overall economics associated with the delivery of mobile data and voice services.

Consistently achieving both of these objectives has become a growing challenge.

Our Professional Services Group has an established record of successfully helping our mobile service provider customers meet these objectives with unique and compelling services built on:

• The superior economic benefits of our Infrastructure-as-a-Service business model, which is how ExteNet operates as a network provider. More customers are viewing the entire implementation of network infrastructure as an ongoing service.
• The DAS specific expertise of our global services workforce and management team.
• Our purpose-built and highly optimized DAS services tools, systems and methods.
• Our deep and abiding dedication to customer success and customer value.

The Professional Services’ proprietary methods and practices offer significant advantages over traditional DAS methods. The benefits to our customers include:

• Faster time to economic benefit
• Lower project complexity and risk
• Superior network performance
• Enhanced subscriber experience

The Professional Services’ offerings include:

• Customer Program and Project Management Services
  • PMI certified professional staff and management team
  • Fully documented program and project management methods and processes
  • Expert level program and project management tools and systems
• Network Operations Services
  • 24x7x365 Network Monitoring
  • Advanced Network Diagnostics and Troubleshooting
  • Network Event Triage Management
  • Problem Remediation
  • Service and Maintenance Vendor Management
  • Spares Management
  • Scheduled Maintenance Management
  • Access to the ExteNet secure Web based Customer Portal
• RF Network Performance Optimization Services
  • RF Performance Benchmarking and Audit Services
  • RF Performance Optimization Services

With each of these service offerings is ExteNet’s commitment to bring our customers the very best value in distributed network solutions.